Terms of Service
Last updated: September 29, 2026
These Terms of Service (the "Terms") are an agreement between you and Krelva, Inc., a Delaware corporation ("Krelva," "we," "us"). They govern your use of the Krelva website, course, tools, and related services (together, the "Service"). By creating an account, subscribing, or using the Service, you agree to these Terms.
1. Who we are
The Service is operated by Krelva, Inc., a Delaware corporation. You can reach us at info@krelva.com.
2. The Service
Krelva is an educational technical-analysis platform. Krelva Meet is a paid subscription that gives you access to small live rooms of traders during the New York open. Krelva Academy, our course, and related educational content are free. All content is standardized educational material: every member sees the same lessons and the same tools.
The Service does not include brokerage services, trade execution, money management, or personalized advice of any kind. Krelva never places trades, moves money, or manages any account. If you connect a brokerage account to Krelva Meet, Krelva receives read-only data to verify your account, match you with traders at your level, and show it on your profile the way you choose. See the Connecting a brokerage account and Public profiles and marketing sections below.
3. Eligibility
You must be at least 18 years old to use the Service. By using the Service you represent that you meet this requirement.
4. Accounts
You agree to provide accurate account information and to keep it current. You are responsible for safeguarding your login credentials and for all activity under your account. Your account is personal to you and may not be shared with or transferred to anyone else.
5. Subscription, billing, and automatic renewal
Price and frequency. Krelva Meet costs $10 per month, billed monthly through our payment processor, Whop. Krelva Academy is free.
Free trial. If you start Krelva Meet with a free trial, you will be charged $10 when the trial ends unless you cancel before then.
Automatic renewal. Your subscription renews automatically each month, and Whop charges your payment method each month, until you cancel. It does not stop on its own.
How to cancel. You can cancel at any time from your account settings on Krelva or through Whop. Cancelling is at least as easy as signing up. Cancellation takes effect at the end of your current billing period, and you keep access until then.
Refunds. Payments are not refundable, except where required by law or if you decline these Terms when first asked to accept them after paying. When you cancel, you are not charged again and your access runs to the end of the period you paid for.
Price changes. If we change the subscription price, we will give you advance notice by email or through the Service before the new price applies, and you can cancel before it takes effect.
6. Public profiles and marketing
Your Krelva profile is public once you create an account. Other users and visitors can see your username, profile photo, and anything else you add to your profile.
If you connect a brokerage account, you choose what your profile shows:
- (A) Verified stage: whether your connected accounts are prop firm evaluation, prop firm funded, or live accounts; or
- (B) Trading history: the realized profit and loss calendar and individual trades from your connected accounts.
You can switch between A and B in Settings.
You grant Krelva a non-exclusive, royalty-free, worldwide license to use your username, profile photo, and verified account stage in Krelva's marketing and promotional materials, including on our website and social media, to show who uses Krelva. Krelva will not use your profit and loss or trade history in marketing unless you sign a separate written agreement with us.
7. Krelva Meet live rooms
Krelva Meet rooms are live sessions with other traders. By joining a room you agree to these rules:
- Be 18 or older and use your own account.
- No slurs, harassment, threats, or illegal content. Profanity is allowed.
- You can block or report any user. We may remove content, end a session, or suspend access for behavior that breaks these Terms.
What other traders say in a room is their own opinion. It is not advice from Krelva, and Krelva does not check it. Nothing said in a room is a recommendation from Krelva to buy or sell anything. Trades discussed or shown in a room should be considered hypothetical and should not be expected to be replicated in a live trading account.
8. Connecting a brokerage account
Connecting a Tradovate or NinjaTrader account is done through your broker's own sign-in page. You authorize Krelva to receive read-only information about the accounts you connect, as described in our Privacy Policy. Krelva cannot place trades, move money, or change your account. We use this information to verify your account, match you with traders at a similar level, and show on your profile what you choose under the Public profiles and marketing section.
Krelva shows only what your broker's data supports. Account data comes from your broker, and we do not guarantee that it is complete, current, or accurate. Whether a prop firm account is in the evaluation or funded stage is identified from the account information your broker reports, such as account names, and may be wrong if a prop firm changes how it names accounts. Accounts at prop firms are usually simulated accounts at the broker level, and your profile labels them as prop firm accounts. Your profile shows only the accounts you connect, not necessarily all of your accounts.
A verified stage or trading history shows only what your connected accounts report. It is not an endorsement of any trader or a prediction of future results. You can disconnect at any time. Your use of your broker's services is governed by your agreement with your broker.
9. Referral links
Some links on the Service are referral links. For example, if you open an account with NinjaTrader through our link, Krelva may receive a referral fee. NinjaTrader is not affiliated with Krelva and does not endorse Krelva.
10. Educational content, not advice
Nothing on the Service is personalized financial advice, a recommendation to buy or sell any instrument, or an offer or solicitation of any transaction. Krelva is a publisher of standardized educational content. Outputs from the tools are deterministic: identical inputs produce identical results for every subscriber. Nothing on the Service is personalized to your financial situation, and no outcome is promised or implied. You are solely responsible for your own decisions.
11. Hypothetical and simulated content
Parts of the Service display backtested, simulated, or practice figures. These are hypothetical and have inherent limitations. Please read our Risk Disclosure, including its hypothetical-performance disclaimer, which is part of these Terms by reference.
12. Acceptable use
You agree not to:
- share your account or provide access to anyone else;
- copy, scrape, download in bulk, or redistribute course content or any other part of the Service;
- share, resell, or transfer access to the on-screen trading tools;
- reverse engineer, decompile, or attempt to extract the source code of the Service or the on-screen trading tools;
- interfere with the operation or security of the Service; or
- use the Service for any unlawful purpose.
13. Intellectual property
The Service and its content are owned by us or licensed to us and are protected by intellectual-property laws. Your subscription gives you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal educational use only. Access to the on-screen trading tools is invite-only access to use them on your TradingView account; it is a license to use, not ownership of or rights to the underlying code. All rights not expressly granted are reserved.
14. Third-party services
The Service works with third-party services, including TradingView (charting and indicators), Whop (payments), Google (sign-in and analytics), NinjaTrader and Tradovate (brokerage account connection), LiveKit (live rooms), and our hosting, database, analytics, email, and video providers. The full list of service providers that handle personal information is in our Privacy Policy. Those services have their own terms and privacy policies, and your use of them is governed by those terms. We are not responsible for third-party services or their availability.
15. Community content
If community features are available, you keep ownership of what you post but grant us a license to host, display, and distribute it within the Service. We may moderate, edit, or remove community content at our discretion, and we may suspend community access for behavior that violates these Terms.
16. Termination
We may suspend or terminate your account if you breach these Terms. You may cancel your subscription at any time as described in Section 5. Sections that by their nature should survive termination (including the license in Section 6 and Sections 13, 17, 18, 19, and 20) survive.
17. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
18. Limitation of liability
To the fullest extent permitted by law: (a) we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or trading losses, however arising; and (b) our total liability for all claims relating to the Service is capped at the amount you paid us in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
19. Indemnification
You agree to indemnify and hold harmless Krelva, Inc. and its officers, directors, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your content, or your breach of these Terms.
20. Dispute resolution; arbitration; class action waiver
Please read this section carefully. It affects your legal rights.
Informal resolution. Before starting any claim, you and Krelva agree to try to resolve the dispute informally for at least 30 days. Send notice to info@krelva.com describing the dispute and the relief you want. We will send notice to the email address on your account.
Binding arbitration. Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section. The arbitrator, not a court, decides questions about the scope and enforceability of this section, except that a court decides the class action waiver below. The arbitration will take place in New York County, New York, or by video or phone. Payment of arbitration fees is governed by the AAA Consumer Arbitration Rules.
Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive relief in court to protect its intellectual property.
Class action waiver. You and Krelva may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims of more than one person. If this class action waiver is found unenforceable for a claim, that claim will be decided in court, not in arbitration.
Mass filings. If 25 or more similar claims are filed by or with the help of the same law firm or group, the claims will be administered in batches of up to 25 under the AAA Mass Arbitration Supplementary Rules, and neither party will be required to pay fees for later batches until earlier batches are resolved.
Opt out. You may opt out of this arbitration agreement by emailing info@krelva.com within 30 days after you first accept these Terms, with the subject line 'Arbitration opt out' and the email address on your account. Opting out does not affect any other part of these Terms.
Survival. This section survives termination of your account.
21. Governing law and venue
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, and by the Federal Arbitration Act for the dispute resolution section. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to their jurisdiction.
22. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will give notice through the Service or by email before the changes take effect. Your continued use of the Service after the changes take effect is acceptance of the updated Terms.
23. Contact
Questions about these Terms: info@krelva.com.
